Real life solutions policies
The following policies apply specifically to Real Life Solutions products and services offered by S.O.I.L. (Sowing Oneness Into Love).
These policies explain how Real Life Solutions services operate, how customer information is collected and used, how optional communications work, and what customers can expect before, during, and after purchasing a Real Life Solutions service.
ELIGIBLE SERVICES
These policies apply to eligible Real Life Solutions services, including but not limited to:
New Roadmaps
Roadmap Revamps
Roadmap Upgrades
Guided Support
Personalized Daily Motivation
Circle Community access (when included)
Some services include optional features that require additional customer consent.
PURCHASE PROCESS
Customers purchase Real Life Solutions services through the official S.O.I.L. website.
During checkout, customers provide the information necessary to complete their purchase.
After purchasing an eligible service, customers receive instructions for completing any required intake forms or questionnaires necessary to begin their purchased service.
Required questionnaires must be completed before work begins.
CUSTOMER QUESTIONNAIRES
Some Real Life Solutions services require customers to complete questionnaires or intake forms before services can begin.
Questionnaires help personalize the purchased service.
Customers are encouraged to answer every question honestly and to the best of their ability.
Failure to complete required questionnaires may delay or prevent delivery of purchased services according to the applicable service policies.
ROADMAP DELIVERY
Roadmap preparation begins after all required intake information has been received.
Estimated completion timelines begin when all required questionnaires have been successfully submitted, not when the purchase is made.
Customers receive delivery instructions after their roadmap has been completed.
GUIDED SUPPORT
Guided Support is available only for eligible Real Life Solutions services.
Guided Support is intended to help customers better understand and organize the information contained within their roadmap.
Guided Support does not replace licensed counseling, therapy, legal services, financial advising, medical care, or other licensed professional services.
SMS & EMAIL MOTIVATION COMMUNICATIONS
Customers purchasing eligible Real Life Solutions roadmap services may choose whether they would like to receive complimentary personalized daily motivation during checkout.
Participation is completely optional.
Customers are first asked to select their preferred communication method:
SMS (Text Message)
Email
Customers are then presented with the following consent statement exactly as it appears during checkout:
“I agree to receive my personalized daily motivation using the communication method I selected above. Message frequency varies based on my purchased service. Message and data rates may apply for text messages. SMS recipients may reply STOP to opt out of text messages. Email recipients may update their communication preferences or unsubscribe using the options provided in their emails.”
Customers must then actively choose one of the following options:
I agree
I decline the personalized daily motivation.
The consent option is never preselected.
Customers who select “I agree” receive personalized daily motivation through the communication method they selected during checkout.
Customers who select “I decline the personalized daily motivation.” will not receive SMS or email personalized daily motivation communications.
Message frequency varies depending on the purchased service.
Message and data rates may apply to SMS communications.
SMS recipients may reply STOP at any time to stop receiving SMS communications.
Email recipients may unsubscribe using the unsubscribe options included within each email.
Choosing to opt out of personalized daily motivation does not cancel the customer’s purchased Real Life Solutions service.
Customers who later wish to begin receiving personalized daily motivation after declining or opting out may contact Real Life Solutions Customer Support to discuss available options.
CUSTOMER SUPPORT
Customers needing assistance with any Real Life Solutions service may contact Customer Support through the official support page.
Customer Support is available for questions regarding:
purchased services
roadmap delivery
Guided Support
Circle Community access
personalized daily motivation
technical issues
general customer assistance
Official Customer Support:
https://www.sowingonenessintolove.com/real-life-solutions-roadmaps#real-life-solutions-support-form
PRIVACY
Personal information collected during the purchase process is used solely for providing requested Real Life Solutions services.
Information may include:
name
email address
mobile phone number
questionnaire responses
roadmap information
communication preferences
Mobile phone numbers and email addresses collected for Real Life Solutions communications are used only to provide requested services.
We do not sell, rent, or share customer mobile phone numbers or email addresses with third parties for marketing purposes.
Customer information is handled in accordance with our Privacy Policy.
COMMUNICATION PREFERENCES
Customers control whether they receive personalized daily motivation.
Participation requires affirmative consent during checkout.
Customers may change their communication preferences by:
replying STOP to SMS messages
using unsubscribe links included within emails
contacting Customer Support when appropriate
CIRCLE COMMUNITY
Where included with an eligible service, Circle Community access is limited to eligible customers.
Community participation is subject to all posted community guidelines and policies.
Access may be suspended or removed for violations of community rules.
REFUNDS
Refund eligibility is governed by the applicable Real Life Solutions Refund Policy.
Optional communication preferences do not affect refund eligibility.
Choosing to receive or decline personalized daily motivation does not alter the purchased service itself.
DISCLAIMERS
Real Life Solutions provides educational, organizational, motivational, and informational services.
Real Life Solutions does not provide:
medical advice
mental health treatment
legal advice
financial advising
licensed counseling
crisis intervention
emergency services
Customers remain responsible for their own decisions and actions.
If you are experiencing a medical emergency or mental health crisis, contact your local emergency services or an appropriate crisis resource immediately.
Privacy policy
S.O.I.L. (Sowing Oneness Into Love) respects your privacy.
We only collect information you choose to share with us — such as when you submit a story, fill out a form, make a purchase, join a group, or contact us directly.
What We Collect
Depending on how you interact with the site, we may collect:
Your name or chosen alias
Email address
Written or recorded responses (questionnaires, reflections, voice submissions)
Story submissions or testimonials
Purchase or booking information (processed through secure third-party platforms)
We do not collect sensitive personal data beyond what you intentionally provide.
How Your Information Is Used
Your information is used only to:
Deliver services you requested (roadmaps, support sessions, upgrades)
Communicate with you about your purchase, booking, or submission
Publish stories or reflections only with the credit option you choose
Improve clarity, structure, and delivery of our offerings
Support outreach work connected to S.O.I.L.
We do not sell, rent, or trade your information. Ever.
Story Submissions & Creative Content
When you submit a story, testimony, reflection, or recording:
You grant S.O.I.L. permission to edit, format, and share the content across platforms (digital, print, audio, or outreach materials)
You choose how you are credited; whether it be with name, alias, or anonymity
Once content is published, it becomes part of the permanent S.O.I.L. record and cannot be recalled
Your voice is always handled with care and respect.
Third-Party Services
We use trusted third-party platforms for:
Payments
Scheduling
Digital delivery
Community hosting
Product fulfillment
These platforms have their own privacy policies. S.O.I.L. is not responsible for their data practices but only works with established providers.
Data Protection
We take reasonable steps to protect your information. However, no online system is 100% secure, and you acknowledge this when using the site.
Updates
This policy may be updated as services evolve. The most current version will always live on this page.
Your story is yours.
We protect it and we protect you
terms of service
S.O.I.L. — Sowing Oneness Into Love
Effective Date: January 2025
By accessing this website, making a purchase, submitting a questionnaire, joining a community space, or participating in any service offered by S.O.I.L. (“we,” “us,” or “our”), you agree to the following Terms of Service. Please read them carefully.
These terms exist to create clarity, safety, and mutual respect.
1. ABOUT S.O.I.L.
S.O.I.L. — Sowing Oneness Into Love — offers reflective, purpose-driven digital tools rooted in lived experience, healing, and outreach. Our offerings are designed to support personal clarity, grounding, and forward movement while also funding community care efforts.
Every purchase supports outreach.
2. OUR OFFERINGS
S.O.I.L. currently offers the following:
Digital Roadmaps delivered as downloadable PDF files
Written Questionnaires completed online
Voice Questionnaires completed via a guided phone system
Roadmap Support Sessions conducted live via Zoom
Roadmap Revamps created through updated questionnaires
Community Access through a private Circle space
Outreach-Supported Products where proceeds help fund community care
Details of what is included with each offering are provided at the point of purchase.
3. DIGITAL PRODUCTS & DELIVERY
All roadmaps and written materials are delivered digitally.
Digital products are provided as downloadable PDF files
Access instructions are sent after purchase
No physical items are shipped
Once delivered, digital products are considered fulfilled
Roadmaps are personalized based on the information you provide at the time of submission.
4. QUESTIONNAIRES & SUBMISSIONS
To create accurate and supportive roadmaps, S.O.I.L. uses questionnaires.
Customers may choose between:
Written questionnaires, or
Voice questionnaires completed through a guided phone system
The voice system allows callers to:
Hear questions again
Re-record responses
Review their responses before continuing
By submitting written or voice responses, you confirm that:
The information you provide is honest and complete to the best of your ability
You understand responses are used to personalize your roadmap
Incomplete or unclear submissions may delay delivery.
5. ROADMAP CREATION
Roadmaps are personalized, reflective documents created using the information you provide.
They are designed to:
Offer structure and direction
Support reflection and decision-making
Encourage grounded next steps
Roadmaps are not guarantees of outcomes. Results depend on personal circumstances, choices, and follow-through.
6. ROADMAP SUPPORT SESSIONS (ZOOM)
Roadmap Support Sessions are available as an add-on for customers who already have a roadmap.
Sessions are 45 minutes
Sessions are conducted via Zoom
Sessions are recorded
Scheduling occurs after purchase
Rescheduling Policy:
Sessions may be rescheduled with at least 72 hours’ notice.
Missed sessions without notice are forfeited.
7. ROADMAP REVAMPS
A Roadmap Revamp is available for returning customers.
Revamps are created through a new questionnaire
Prior roadmaps may be referenced to avoid repetition
Revamps do not include live sessions
Reduced pricing is available for returning customers
Once the revamp process has started, it is considered fulfilled.
8. COMMUNITY ACCESS (CIRCLE)
Some offerings include access to a private Circle community.
By joining, you agree to:
Participate respectfully
Honor the lived experiences of others
Follow posted community guidelines
S.O.I.L. reserves the right to remove access if community standards are violated.
Community spaces are intended for encouragement and connection — not crisis intervention.
9. PAYMENTS & REFUNDS
All prices are listed clearly at checkout
All digital products are final sale
Roadmaps, revamps, and completed sessions are non-refundable
Support sessions follow the 72-hour rescheduling policy
Refund and return policies for third-party products (merch, books, affiliates) are governed by the fulfillment partner.
10. HEALTH, WELLNESS & FINANCIAL CONTEXT
S.O.I.L. shares personal tools, reflections, and systems that have supported healing and clarity.
Content is experiential and educational in nature.
You remain responsible for your own decisions and actions.
11. OUTREACH & PURPOSE
S.O.I.L. is rooted in outreach.
Every purchase helps fund:
Care bags
Food support
Community healing efforts
At this time, S.O.I.L. operates as an LLC. Contributions are not tax-deductible.
12. INTELLECTUAL PROPERTY
All content on this site — including roadmaps, written materials, voice recordings, frameworks, and systems — is the intellectual property of S.O.I.L.
Purchases grant personal-use access only. Content may not be reproduced, resold, or redistributed without permission.
13. LIMITATION OF LIABILITY
S.O.I.L. is not liable for indirect, incidental, or consequential damages arising from the use of this site, services, or third-party platforms.
Third-party tools (payment processors, video platforms, community platforms) operate independently.
14. CHANGES TO THESE TERMS
These Terms of Service may be updated periodically.
The most current version will always apply. Continued use of the site or services indicates acceptance of the updated terms.
Thank you for engaging with S.O.I.L.
This work is rooted in care, clarity, and purpose — and these terms help protect that foundation.
Health & wellness disclaimer
S.O.I.L. — Sowing Oneness Into Love
Effective Date: January 2025
S.O.I.L. — Sowing Oneness Into Love — shares reflective tools, lived-experience frameworks, and personal systems that have supported healing, clarity, and forward movement.
This content is offered for educational and reflective purposes only.
1. NOT MEDICAL OR CLINICAL CARE
S.O.I.L. does not provide:
Medical advice
Mental health diagnosis
Therapy or counseling
Crisis intervention
Financial or legal advice
S.O.I.L. is not a medical provider, therapist, counselor, psychologist, psychiatrist, or licensed health professional.
2. PERSONAL RESPONSIBILITY
All roadmaps, questionnaires, sessions, and community spaces are designed to support self-reflection and personal clarity, not to replace professional care.
You are responsible for:
Your own health decisions
Seeking licensed professionals when needed
Knowing your personal limits and capacity
If you are experiencing a medical or mental health emergency, please contact local emergency services or a qualified professional immediately.
3. TRAUMA-AWARE, NOT TRAUMA TREATMENT
S.O.I.L. is trauma-aware and intentionally designed to feel grounding and accessible.
However:
Participation may bring up emotional material
Reflection can surface discomfort or grief
You choose how deeply you engage
You are encouraged to move at your own pace and pause whenever needed.
4. ROADMAPS & SUPPORT SESSIONS
Roadmaps and support sessions:
Offer structure, reflection, and perspective
Do not guarantee outcomes
Do not diagnose or treat conditions
Support sessions are conversational and reflective — not clinical.
5. COMMUNITY SPACES
Community spaces are intended for:
Encouragement
Shared reflection
Accountability and connection
They are not monitored for emergencies and should not be used for crisis support.
6. FINANCIAL & LIFE DECISIONS
Any discussions related to finances, work, purpose, or life direction are shared as personal frameworks and reflections.
You are responsible for all decisions made using this information.
7. CONSENT TO PARTICIPATE
By using this site, purchasing a product, submitting a questionnaire, or participating in sessions or community spaces, you acknowledge and agree that:
You understand the scope and limits of S.O.I.L.’s offerings
You participate voluntarily
You accept responsibility for your own well-being
Digital products & fulfillment policy
S.O.I.L. — Sowing Oneness Into Love
Effective Date: January 2025
This policy explains how digital products, access, and services are delivered through S.O.I.L. — Sowing Oneness Into Love.
1. DIGITAL PRODUCT FORMAT
Most offerings through S.O.I.L. are digital and may include:
Downloadable PDF guides or packets
Roadmaps and reflection materials
Questionnaires (written and/or voice-based)
Access to private community spaces
Booking access for live support sessions
No physical products are shipped directly by S.O.I.L. unless explicitly stated.
2. TIER PURCHASES (DOWNLOADABLE PRODUCTS)
When a tier is purchased, the product is delivered as a downloadable PDF
The PDF serves as:
A confirmation of purchase
A grounding and welcome document
A summary of what was purchased
Clear next steps and access instructions
This PDF is the official fulfillment item for tier purchases.
Access to any included services (forms, voice lines, community spaces, or support options) is outlined inside the PDF.
3. QUESTIONNAIRES & VOICE SUBMISSIONS
Some offerings include optional questionnaires delivered in two formats:
A secure online form
A dedicated phone line for voice responses
Customers may choose the method that feels safest and most accessible to them.
Voice systems may include options to:
Repeat questions
Re-record responses
Continue at the caller’s pace
Instructions and access details are provided after purchase.
4. SUPPORT SESSIONS (BOOKING-BASED)
Support sessions are not delivered as downloadable products.
For offerings that include live support, the customers must purchase first.
After purchase, they receive access to a private booking flow with the following conditions:
Sessions are conducted via Zoom
Sessions may be recorded for internal reference or continuity
Booking access and instructions are provided after checkout.
The booking page itself is not publicly listed.
5. COMMUNITY ACCESS
Some tiers include access to private community spaces for accountability and encouragement.
Access details are shared after purchase
Community spaces are moderated but not monitored for emergencies
Participation is optional and self-directed
Community access remains active for the duration stated in the purchased tier.
6. THIRD-PARTY PLATFORMS
S.O.I.L. may use trusted third-party platforms to deliver services, including but not limited to:
Payment processing
Digital downloads
Scheduling and video conferencing
Voice response systems
Community hosting
By purchasing, you acknowledge that fulfillment may involve these platforms and agree to their respective terms.
7. DELIVERY ISSUES
If you experience an issue accessing your digital product or booking link:
Contact S.O.I.L. through the provided contact method
Include your purchase confirmation if available
S.O.I.L. does not provide technical support for third-party platform outages but will assist where reasonably possible.
8. NO PHYSICAL SHIPPING
Unless explicitly stated, S.O.I.L. does not ship physical goods directly.
Any physical products offered on the site are fulfilled by third-party partners and follow their shipping policies.
Fulfillment is intentional, paced, and human-centered.
Nothing is rushed. Nothing is hidden.
Your access is delivered clearly and with care.
Refunds, returns, & Cancellation policy
S.O.I.L. — Sowing Oneness Into Love
Effective Date: January 2025
S.O.I.L. operates with clarity, intention, and respect for the energy exchanged in healing work. Please read this policy carefully before purchasing.
1. ALL SALES ARE FINAL (DIGITAL PRODUCTS)
Because most S.O.I.L. offerings are digital, personalized, or access-based, all sales are final.
This includes, but is not limited to:
Downloadable PDFs and tier packets
Roadmaps and revamps
Questionnaires (written or voice-based)
Access to private communities
Digital reflections, guides, or tools
Once a digital product is delivered or access is granted, no refunds or returns are available.
2. ROADMAPS & ROADMAP REVAMPS
Roadmaps and Roadmap Revamps are custom-created based on personal input.
The time, labor, and emotional consideration involved begins immediately after purchase
Because of this, no refunds are offered once submitted information is received
Discounted revamps are offered as a courtesy for returning clients, not as an obligation
Each roadmap reflects a moment in time. Life changes, and updates are handled through the revamp process — not refunds.
3. SUPPORT SESSIONS (BOOKING-BASED SERVICES)
Support sessions are live, scheduled services and follow specific cancellation terms.
Rescheduling:
Sessions may be rescheduled up to 72 hours before the scheduled start time
Rescheduling requests must be made through the provided booking system or contact method
Late Cancellations / No-Shows
Cancellations made less than 72 hours before the session
Missed sessions
Failure to attend at the scheduled time
Are not eligible for refunds or credits
This policy protects the reserved time, preparation, and energetic labor involved.
4. TECHNICAL OR ACCESS ISSUES
If you experience technical issues accessing a digital product or booking link:
Contact S.O.I.L. within a reasonable timeframe
We will assist with access where possible
Technical issues do not automatically qualify for a refund, especially when caused by third-party platforms.
5. THIRD-PARTY FULFILLMENT
Some offerings (such as merchandise, books, or affiliate products) are fulfilled by third parties.
Refunds and returns for those items follow the partner’s policies, not S.O.I.L.’s
S.O.I.L. cannot override third-party refund decisions
Details are provided at the point of purchase when applicable.
6. NO CHARGEBACK ABUSE
By purchasing from S.O.I.L., you agree not to initiate chargebacks for services or products delivered as described.
Chargebacks for completed digital delivery or attended sessions may result in:
Revoked access
Removal from community spaces
Denial of future services
7. FAIRNESS & INTEGRITY
S.O.I.L. is built on trust, not volume.
This policy exists to protect:
The work
The space
The people involved
If something genuinely went wrong on our end, we will address it with care and fairness — but refunds are not the default solution.
Healing work is an exchange, not a transaction loop.
When you purchase, you’re saying yes — and we honor that commitment on both sides.
Educational & personal responsibility policy
S.O.I.L. — Sowing Oneness Into Love
Effective Date: January 2025
S.O.I.L. exists as a personal healing station: a place where lived experience, reflection, and practical tools are shared in service of clarity, grounding, and growth.
All offerings provided through S.O.I.L. are educational, reflective, and experiential in nature.
1. EDUCATIONAL PURPOSE
The tools, roadmaps, reflections, questionnaires, sessions, and community spaces offered by S.O.I.L. are designed to:
Support personal insight and self-awareness
Offer structure for reflection and decision-making
Share systems and approaches that have supported healing in real life
They are intended to help individuals better understand their own lives — not to instruct, diagnose, or direct specific outcomes.
2. PERSONAL AGENCY & CHOICE
Engagement with S.O.I.L. offerings is voluntary and self-directed.
Each individual remains responsible for:
How they interpret and apply the material
The decisions they make as a result of reflection
Knowing when additional support or professional guidance is needed
S.O.I.L. does not make decisions on behalf of participants.
3. NO GUARANTEES OF RESULTS
Because growth, healing, and progress are deeply personal:
Outcomes vary from person to person
No specific results are promised or guaranteed
Tools may feel supportive at different times and in different ways
Roadmaps and reflections are snapshots in time; they evolve as life evolves.
4. USE OF INFORMATION
All information shared through S.O.I.L. should be used thoughtfully and in context.
You agree to:
Apply tools in a way that aligns with your values and capacity
Pause or disengage if something feels overwhelming
Seek licensed professionals for medical, mental health, legal, or financial matters when appropriate
5. COMMUNITY & SHARED SPACES
Participation in community spaces is optional.
Community spaces exist to:
Encourage reflection
Foster shared humanity
Support accountability in gentle ways
They are not moderated for emergencies and should not be relied upon for urgent support.
6. CONSENT & ACKNOWLEDGMENT
By accessing this site or engaging with any S.O.I.L. offering, you acknowledge that:
You understand the educational nature of the content
You are choosing to participate at your own pace
You accept responsibility for your personal well-being and decisions
This work is about offering tools.
You decide how, when, and whether to use them.
community guidelines & participation STANDARDS
S.O.I.L. — Sowing Oneness Into Love
Effective Date: January 2025
The S.O.I.L. community exists as an extension of the healing station; a space rooted in reflection, accountability, shared humanity, and respect.
These guidelines exist to keep the space grounded, supportive, and safe for everyone who enters.
1. PURPOSE OF THE COMMUNITY
The S.O.I.L. community is designed to:
Support individuals using their roadmaps in real life
Encourage reflection and steady progress
Offer a sense of connection without pressure
Participation is optional. Reading quietly is participation. Engaging actively is optional.
2. HOW TO SHOW UP HERE
Community members are asked to:
Speak from personal experience
Share with honesty and care
Respect different timelines, capacities, and life circumstances
There is no expectation to perform healing, growth, or success.
3. COMMUNICATION STANDARDS
To protect the integrity of the space:
No personal attacks or harmful language
No unsolicited advice unless clearly invited
No shaming, judgment, or comparison
No pressuring others to share more than they wish
This is a space for reflection, not fixing.
4. BOUNDARIES OF THE SPACE
The S.O.I.L. community:
Is not a crisis support space
Is not monitored for emergencies
Is not a substitute for professional care
If you are in immediate distress, please seek appropriate local support.
5. CONFIDENTIALITY & RESPECT
What is shared in the community should remain within the community.
Members are expected to:
Respect the privacy of others
Avoid sharing screenshots or personal stories outside the space
Honor the trust that makes this space possible
6. MODERATION & ACCESS
S.O.I.L. reserves the right to:
Moderate content
Remove posts that violate community standards
Restrict or revoke access when necessary to protect the space
These actions are taken with care and intention.
7. COMMUNITY AS A PRIVILEGE
Access to the community is offered as part of certain purchases and may be:
Time-limited
Updated as offerings evolve
Community access is tied to respectful participation and adherence to these guidelines.
8. SHARED INTENT
This space is held with purpose.
It exists so people can:
Stay with themselves
Feel less alone while doing the work
Move forward without rushing
Everyone contributes to the tone and safety of the space simply by being mindful.
Thank you for helping hold this space with care.
The strength of this community comes from how gently and honestly it’s used.
SMS & Email Motivation Communications
Customers purchasing eligible Real Life Solutions roadmap services may choose whether they would like to receive their personalized daily motivation using SMS (Text Message) or email during checkout.
Customers are first asked to select their preferred delivery method:
• SMS (Text Message)
Customers are then presented with the following consent statement:
“I agree to receive my personalized daily motivation using the communication method I selected above. Message frequency varies based on my purchased service. Message and data rates may apply for text messages. SMS recipients may reply STOP to opt out of text messages. Email recipients may update their communication preferences or unsubscribe using the options provided in their emails.”
Customers are then presented with the following options:
• I agree
• I decline the personalized daily motivation.
The consent option is not preselected. Customers must actively select either “I agree” or “I decline the personalized daily motivation” before completing their purchase. Personalized daily motivation is sent only to customers who actively select “I agree.” Customers who select “I decline the personalized daily motivation” will not receive personalized daily motivation communications by SMS or email.
Choosing to opt out of personalized daily motivation communications does not cancel the underlying purchased service. Customers who later wish to receive motivation again must opt in through our service.
We do not sell, rent, or share mobile phone numbers or email addresses collected for motivation communications with third parties for their marketing purposes.
Mobile phone numbers collected for SMS communications are used solely to provide the requested services and are not sold, rented, or shared with third parties for marketing purposes.